Experience
Marketing & Communications
Manager, Risk Control | The Travelers Companies
December 2022 - Present
I lead Risk Control marketing initiatives aligned to enterprise priorities. My work has driven 10%+ growth in marketing-qualified leads through focused, integrated campaigns and clear messaging. I use performance data to support leadership decision-making and partner closely with senior leaders on high-impact projects, including a large digital asset migration that improved efficiency and reduced time to market by 30%.
Marketing & Communications
Professional, Claim | The Travelers Companies
May 2019 - December 2022
I developed marketing strategies to support claim organization priorities, increasing visibility and driving conversion across digital and owned channels. I helped shape leadership and go-to-market messaging using audience insights, and worked closely with creative, digital, and regional teams to keep execution aligned and communications consistent.
Account Executive | Brooksource
December 2017 - March 2019
I delivered managed services and staffing solutions to Fortune 100 clients, helping improve workforce efficiency by about 30%. I launched and scaled a new Boston territory, generating $1M+ in first-year revenue, and led complex enterprise engagements from discovery through executive presentations with a 55% close rate.
Patient Experience Coordinator | Amity Physical Therapy
May 2014 - February 2017
I led patient communications and experience efforts for a high-volume outpatient practice, focusing on clear, empathetic communication to improve engagement and satisfaction. I worked closely with clinical and administrative teams to support consistent service delivery and contributed to community outreach that strengthened trust and the practice’s reputation.
